KEY NOTES

Rules are drawn up by the Health & Safety Officer in order to ensure the health, safety and welfare of all personnel, contractors and visitors to the practice. Every practice will have its own individual set of rules. Those listed below are an example from the Grove Lodge Veterinary Group.

1.  
   • Uniform is supplied by the practice. The type of uniform has been agreed between the partners and variations of this are not permitted.
   • Shoes should be suitable with rubber soles.
   • If make-up is used this should be minimal. Long hair should be tied back. Excessive jewellery is not permitted.
   • Smoking is not allowed in the building.
   • Noise should be kept at a reasonable level.
   • Shouting at the patients is forbidden.
   • Minimal restraint only is allowed.
   • Eating and drinking is only allowed in the office/lounge.
   • Coffee breaks should be staggered to ensure that there are always adequate personnel available in each work area.
   • Members of the public are only allowed access to the reception area, waiting room, toilet and consulting rooms.
   • No medication or drug may be taken from the hospital stocks for human consumption.
   • Any drug taken from the Controlled Drugs cupboard must be logged in the appropriate register. Controlled Drugs coming into stock must also be logged.
   • No drug may be used for staff pets without the prior consent of the partners.
   • No animal belonging to a member of staff may occupy a hospital kennel without the prior consent of the partners.
   • Staff must be aware that certain day to day tasks may be hazardous during pregnancy. Therefore staff MUST inform the partners immediately upon receiving confirmation of their pregnancy. The partners shall have sole discretion as to whether the member of staff is able to safely continue working without exposure to danger to the health of the member of staff and/or the unborn child.
   • All staff are responsible for their own cleanliness. Any soiled uniform should be changed immediately. Hands should be washed in between handling each patient and after handling drugs even if gloves are worn. Fingernails must be kept clean.
   • All staff are responsible for keeping the practice clean and tidy. Please clean and tidy as you go - do not leave your mess for others to clean up. This is frustrating and dangerous.
   • If you are alone on the premises then keep all doors locked. If you are unsure if a client is genuine at the door and you cannot see an animal - DO NOT OPEN THE DOOR. Call the veterinary surgeon immediately and ask the client to wait outside until he/she arrives. There is a panic button in reception. In the event of an incident of any kind, press the panic button and call the police. Staff safety is of ultimate importance. Do not take risks.
   • Interference with any private correspondence could result in immediate dismissal.

Be sure to know and understand your own practice's rules since there may be some variation or additions that are paramount to your safety at work.