Your role and responsibilities
We are looking for an experienced, pro-active person to join our friendly team as a client care lead!The ideal candidate will be able to demonstrate extensive client care experience, and preferably leadership duties,
We are looking for someone that is able to lead by example to promote positive, open communication across all teams and go above and beyond for our clients.This role will require extensive communication with clients, staff, the wider team and other businesses by telephone, face-to-face, email and possibly some good, old-fashioned letter writing, so you must be confident and competent across all.Other duties to include, but not limited to:
Benefits
About us
With over 90 years of experience, we offer primary care services for small animals in multiple practices across Kent and Sussex. We provide a range of primary care services and a 24-hour emergency care service that runs 365 days a year to ensure our patients are looked after at any time. We are accredited with a Gold and Silver Cat Friendly Clinic award and multiple RCVS awards to help provide the best quality care across our practices.
Cinque Ports Vets, as part of Linnaeus, are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.