Online veterinary triage company, Vidivet, has announced a partnership with the practice management software provider, Provet Cloud, whereby case notes from out-of-hours calls taken by Vidivet are automatically sent to the pet owner's practice so it can can follow up. 

Some 150 practices currently use Vidivet, which was set up by Ben Sweeney MRCVS (pictured) in 2020.

He said: “I started VidiVet as I wanted people to be able to access high quality, impartial care for their pets that allows them to make more informed decisions around their treatment with expert information, rather than resorting to the internet.

"As a vet I also wanted to make life easier for those working within veterinary practices.

"VidiVet relieves part of the burden veterinary practices face by offering a trusted digital triage service for their clients.

"Our digital service can provide a helpful extension to a practice which dramatically reduces admin and saves time for the in-house team.

"Crucially, we offer peace of mind and reduce anxiety for pet owners, and with over 96% of VidiVet out of hours calls redirected to the pet owner’s registered vet, it can really enhance the practice bond by using digital care to augment physical care."

Before the Provet partnership, OOH case notes were sent to client practices which then had to enter them onto their systems manually. 

Vidivet says the intregration with Provet means less admin and time savings for practices and a quicker follow up for pet owners.

https://vidivet.com 

https://www.provet.cloud 

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