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Fiona Andrew, a Vet Nurse at Tay Valley Vet Centre in Perth, has been awarded the title of ‘Petplan Pet Insurance Advisor Award 2009’ at the British Veterinary Nursing Awards 2009.
Fiona received the award for having an 'exemplary' approach to educating pet owners about the importance of insurance, doubling the number of insured clients at her practice. She said: “When pet owners are thinking about their pet’s future, they need to consider pet insurance. An insured pet owner can explore the full range of veterinary diagnostics and treatment should their pet fall ill or be injured.”
Wendy Wears from the Moor Cottage Veterinary Hospital in Bracknell and Alex Chapman from Four Paws in Warrington were the other two finalists for the award, judged by Bonny Millar, President of the British Veterinary Nursing Association and Howard Brown, Head of Business Development at Petplan.
Wendy was nominated because of her commitment to the Pet Insurance Advisor scheme. She was the first person in her practice to complete the scheme and organises for staff to join the Petplan programme. Her colleagues have nicknamed Wendy ‘The Insurance Guru’ as she is always on hand for any client questions.
Alex was also nominated for her pro active approach when it comes to promoting pet insurance. She uses real life experiences to illustrate the importance of insurance to her clients and also spends time completing the practice’s claim forms so she has a good understanding of Petplan pet insurance.
Howard Brown said, “At Petplan we are proud to recognise the dedication and hard work that Pet Insurance Advisors put in to give their customers informed and up-to-date advice. Fiona is a testament to this and she is a very deserving winner.”
For information on how to become a PIA contact Vetline on 0800 316 8800 or alternatively log onto petplanPIA.co.uk.
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2 years running!! Well done Fiona, we'll have to bow to you soon, PIA Princess!!