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The Society of Practising Veterinary Surgeons (SPVS) reports that its annual Congress, held jointly with theVeterinary Practice Managers Association (VPMA) at the Celtic Manor Resort in Newport last week, was a sell out.
Over 470 delegates attended, of which 40% were practice owners, 40% were vets, 30% were practice managers and 10% were nurses.
Held over two days, the line-up of speakers included TV presenter, expedition leader, leadership trainer and ex-Royal Marine, Monty Halls who opened Congress with a talk on the importance of pushing your own personal boundaries. Psychiatrist, broadcaster and journalist, Dr Max Pemberton presented a guide to mental health problems for vets and managers. Celtic Manor’s head of 5 Star Service Delivery, Michael Pagnotta, explained how they ensure all their staff operate to the same consistently high level of service provision and Ian McKelvie, CEO of US consultancy, Becauz, presented a number of leadership and management sessions.
VetNurse.co.uk visited the commercial exhibition and ask a random selection of exhibitors: "What's New?"
This is what they said:
PS: Whilst you're here, take a moment to see our latest job opportunities for vet nurses.
Went to this with other partner, head receptionist and practice manager. Was brilliant lots of motivating talks on how to build the best team, how to motivate staff etc will defo go again next year .