INTRODUCTION
Clients often approach nurses and receptionists for advice about travelling with a pet. It is important to have a good knowledge of the practical aspects involved. A client may wish to:
You could be asked for advice about anything, from how to introduce a puppy to car travel, to the least stressful way of transporting cats from Brighton to Scotland during a house move. So be prepared.
It's a good idea to keep a list of useful telephone numbers and websites for your clients. Include the following: local cattery, local boarding kennels, local quarantine kennels (experts on import/export/transport regulations), the PETS Helpline and DEFRA. Keep plenty of literature about relevant products, such as Feliway and Rabisin. DEFRA also produces a useful brochure.
You could also use this chapter as the basis for an information leaflet for clients that ask about travelling with their pets.